Asean Voice – Nicol Lee Ching Wen, Executive Director of Asia Bolts & Nuts Trading Sdn Bhd (ABN), is making waves in the heavy-duty fasteners industry with the company’s unwavering commitment to quality and innovation. Under her leadership, ABN’s products have become synonymous with reliability and safety across key markets, including Singapore, Dubai, and soon expanding into Indonesia, Korea, Australia, and Saudi Arabia.
ABN specializes in heavy-duty customized metal fasteners, essential for industries such as Oil & Gas, Petrochemical, Marine & Offshore, Civil & Infrastructure, Mechanical & Electrical (M&E), Telecommunications, and Energy & Utility Fields. ABN’s signature products includes fabrication of big sizes and heavy-duty grades of Hot-Formed Bolts (e.g., Hexagon Bolt, T-Head Bolt, Carriage Bolt & etc), Holding Down Bolts (e.g., L-Bolt, J-Bolt, U-Bolt, Anchor Bolt & etc), Stud Bolts, Anchor Rods, Socket-Head Cap Screws, Nuts & Washers. What sets ABN apart is its strict adherence to quality, validated by an ISO 9001:2015 certification from LRQA, ensuring that each product meets rigorous international standards.
Manufacturing and Global Presence
Asia Bolts & Nuts Industries Sdn Bhd, the manufacturing arm of ABN, provides customized fabrication engineering services, along with ODM, OEM, and consultation services. Additionally, ABN is present on Alibaba.com, offering customers an easy and safe way to place orders and make payments through this globally recognized and reliable platform.
To support its production, ABN Asiasteel Sdn Bhd, the raw material arm of the group, provides cutting services based on customer specifications, stringent and systematic quality control, and steel surface treatments such as hot-dip galvanization. ABN Asiasteel also assists in raw material and product sourcing, ensuring that customer satisfaction is met with the highest standards.
In an effort to enhance customer service, ABN has integrated AI chatbots that operate 24/7, ensuring instant responses to customer inquiries. This technology complements the company’s human customer service team, providing round-the-clock assistance and improving overall customer satisfaction.
Quality Assurance and Testing Services
All of ABN’s Quality Assurance services, including various testing services, In-House Mill Certificate issuance, and ISO certifications, are managed under Asia Bolts & Nuts Industries Sdn Bhd, ensuring that every product meets the highest standards of transparency and trust.
Nicol Lee Ching Wen emphasizes that ABN’s future is firmly rooted in innovation. “We look forward to upgrading our machinery and ERP system towards Industry 4.0 to maximize our consumer satisfaction, efficiency, and reliability with high-tech technology,” she said, underscoring the company’s vision to continuously enhance its operations.
As ABN continues to expand its reach and set new benchmarks in the industry, the company’s commitment to quality and safety remains at the forefront, fostering trust and confidence among its global clientele.
