Pertamina secured three prestigious awards at the SSOW Impact Awards AustralAsia 2026, highlighting Indonesia’s leadership in shared services transformation, digital operations, and talent development across the ASEAN region.
As Southeast Asia accelerates digital transformation across industries, organizations are increasingly investing in operational excellence to improve efficiency, agility, and long-term competitiveness. Shared Services have become a strategic business function that extends beyond administrative support, enabling organizations to integrate technology, governance, and talent management into a unified operational model. Against this backdrop, PT Pertamina (Persero) has earned international recognition after winning three prestigious awards at the SSOW Impact Awards AustralAsia 2026, demonstrating Indonesia’s growing contribution to operational innovation across the ASEAN region.
Held in Sydney, Australia, the SSOW (Shared Services & Outsourcing Week) Impact Awards AustralAsia 2026 recognize organizations that successfully implement innovation, leadership, and operational transformation in shared services. Pertamina received awards in three highly competitive categories: SS Leader of the Year, Change Management, and Creative Talent Management & Development. These achievements place the Indonesian state-owned energy company among leading organizations recognized for operational excellence in the Asia-Pacific region.
For ASEAN businesses, Pertamina’s accomplishment reflects a broader regional trend. Companies are increasingly transforming their internal support functions into strategic value creators capable of improving business performance while supporting sustainable growth. Shared Services today encompass digital procurement, finance, human resources, governance, and integrated business support, allowing organizations to standardize processes while increasing organizational resilience.
According to Pertamina’s management, the awards demonstrate that operational transformation is no longer limited to digital technology implementation. Instead, sustainable success depends on combining leadership, organizational change management, and continuous people development. This holistic approach enables organizations to successfully navigate increasingly complex business environments while maintaining operational excellence.
One of the initiatives recognized internationally was Pertamina’s Procure-to-Pay (P2P) digital transformation program, which received the Change Management award. Rather than focusing solely on technology deployment, the initiative emphasized stakeholder engagement, employee readiness, vendor collaboration, and structured organizational adaptation. Such comprehensive change management practices have become increasingly important as companies across ASEAN continue accelerating enterprise digitalization.
Equally significant was the recognition of Pertamina SS School, which earned the Creative Talent Management & Development award. The program focuses on developing future-ready professionals through structured learning, competency enhancement, mentoring, certification, and innovation projects aligned with corporate objectives. As ASEAN economies continue strengthening digital capabilities, investment in human capital has become a key factor in sustaining long-term organizational competitiveness.
Industry observers note that operational excellence is becoming a defining competitive advantage across Southeast Asia. Organizations that successfully integrate automation, digital workflows, governance, and workforce development are better positioned to respond to evolving customer expectations, regulatory requirements, and market volatility. Pertamina’s success illustrates how state-owned enterprises can successfully adopt global best practices while contributing to regional business transformation.
Looking ahead, Pertamina plans to continue strengthening its Shared Services ecosystem through digital innovation, process optimization, and continuous talent development. The recognition at the SSOW Impact Awards AustralAsia 2026 not only enhances the company’s international reputation but also reinforces Indonesia’s role in advancing operational excellence and corporate transformation throughout ASEAN.
